human resources Archives - Project Management Knowledge Hub

What is Project Stakeholder Management

Stakeholder can be an individual, a group or an organization that can affect or be affected by a decision, an activity or an outcome of a project. Project Stakeholder Management refers to the processes that identify the above mentioned stakeholders, analyze their expectations and develop management strategies to make them effectively engaged with project execution. It also helps to maintain a continuous communication throughout the entire project life-cycle in order to understand their needs and expectations while managing conflicts and issues. This is considered one of the most important knowledge areas in Project Management. If an important stakeholder or a group is missed through an important communication chain, there’s a higher probability for the project to fail due to miscommunication, invalid info: sharing, etc…

Depending on the stakeholder, the impact or the influence that can be put on the project outcome differs. There are certain stakeholder who can negatively effect on project while some can positively effect. Therefore, it’s very important for a project management team to identify and engage in stakeholder management efficiently in order to drive the project towards success.

There are 4 processes identified under Project Stakeholder Management. They are;

Identify Stakeholder

This process works on identifying individuals, groups or organizations that can impact or be impacted by a project activity, decision or outcome and how their interest, involvement, inter-dependencies potentially impact on project success. Throughout this process, it guides the project manager to identify how important each stakeholder is and focus on them accordingly.

Plan Stakeholder Management

This is another subsidiary plan defined under the Project Management Plan. It drives the project management team to develop management strategies to engage with stakeholder based on their interest, involvement and potential impact towards the project success. In addition, it provides a plan on how to interact with stakeholders on project outcomes.

Manage Stakeholder Engagement

Manage Stakeholder Engagement is the process of engaging with stakeholders to meet their needs and expectations, managing conflicts, addressing their issues and following proper stakeholder engagement strategies throughout the project life cycle. Under this phase, project managers tend to reduce the resistance shown by the stakeholders and get their support to drive the project towards success.

Control Stakeholder Engagement

Under controlling phase, project management team monitors and controls the stakeholder relationships and update the management strategies accordingly. Through this process, it supports the project management team to escalate the effectiveness and efficiency of stakeholder engagement as the project progresses.

Below table shows under which Project Management Process Group the above processes are performed.

Initiating	Planning	Executing	Monitoring and Controlling	Closing
Identify Stakeholders	Plan Stakeholder Management	Manage Stakeholder Engagement	Control Stakeholder Engagement	No Process Performed

**Please note that each and every individual process mentioned above will be explained further separately.

Project HR Management

What is Project HR Management

Project HR Management is about managing, organizing and leading the project team throughout the entire project life cycle. When it comes to Project HR Management, different project personnel have different roles and responsibilities which are important to drive the project towards success. Apart from that, they have different set of skills necessary to perform project activities. While the project progresses, team members maybe added, removed, assigned full-time or part-time. It’s important to have a collaborate session with all the project team members when initiating and planning the project since team work always strengthens the commitment towards the project.

Project Management team is a subset of project team. They are responsible for project management related activities such as project initiating, planning, executing, monitoring, controlling and closing project or phase. In terms of Project HR Management related activities, 4 major processes have been identified to perform. They are;

Plan HR Management

This is a subsidiary plan of the Project Management Plan and it includes the activities such as documenting project roles and responsibilities, reporting structures and the staffing management plan. The HR Management Plan supports the project management team to identify team members’ roles and responsibilities, the organizational reporting structure and charts (E.g.: RACI Charts) as well as the staffing management plan that includes the member acquisition and release from the projects.

Acquire Project Team

Under this process, it confirms the human resource availability and acquires the necessary human resources to complete the project activities. Through this process, it guides the project management team to acquire the relevant project personnel for relevant responsibilities required by the project to build a successful project team.

Develop Project Team

Within this process, the competency level of the team members is improved while enhancing their interaction level and performances which will have a direct impact towards the project performance. By doing so, the team work gets improved and the team members get motivated which leads to an enhancement of the project performance.

Manage Project Team

This is another important process defined under project human resource management knowledge area. Among this process, performance of the team members is tracked and the relevant feedback is given to the relevant team member. In addition, issues and conflicts among the team members are resolved to enhance the teamwork efficiency.

Below table shows under which Project Management Process Group the above processes are performed.

Initiating	Planning	Executing	Monitoring and Controlling	Closing
No Process Performed	Plan Human Resource Management	Acquire Project Team Develop Project Team Manage Project Team	No Process Performed	No Process Performed

**Please note that each and every individual process mentioned above will be explained further separately.